Vistara has restructured its ‘Freedom Fares’ program (effective 6 July 2021), offering ‘Flexi’ fares at an extra fee of Rs 499 (per sector) over Standard fares to Economy and Premium Economy customers.
What this means
Customers are now allowed 5 kg additional check-in baggage allowance as well as the flexibility to make unlimited changes to their flight bookings up to 24 hours before departure – a benefit which was limited to one change up to 72 hours before departure for Economy class, and two changes up to 48 hours for Premium Economy class.
Business class customers opting for ‘Flexi’ fares at no extra fee will be able to make unlimited changes to their bookings up to 12 hours before departure.
Customers who opt for the ‘Economy Lite’ fares, will now have greater flexibility around changes.
Response to COVID-19 pandemic
The introduction of these enhanced benefits comes directly in response to the ongoing COVID-19 pandemic, for passengers to have maximum flexibility and control on their travel plans, Vistara said in a press release.
Vistara’s ‘Freedom Fares’ program is an intuitive, menu-based pricing model that was launched in July 2018, offering services on a pay-for-what-you-value basis.