Virtual Arbitration: Chandigarh-based startup Jupitice launches online dispute resolution platform


Chandigarh-based Jupitice Justice Technologies has launched the country’s first private digital platform to conduct virtual arbitration, conciliation, mediation and other Alternative Dispute Resolution (ADR) mechanisms.

The startup has launched an online service marketplace for the dispute resolution sector that provides a platform to find arbitrators, mediators and other justice service providers and also provides an end-to-end ADR mechanism completely online, without any physical interaction.

Co-founded by husband and wife duo Raman and Anju Aggarwal, the startup’s advisory board comprises Justice Ranjit Singh, former judge of Punjab & Haryana High Court and Justice SL Bhayana, former judge of Delhi High Court among others.

“It is a new justice order where all parties involved are happy. Unlike a litigation process, justice through ADR mechanisms is quick, less stressful, cost-effective and results in a mutual settlement maintaining a healthy business relation,” said Raman Aggarwal, Founder and CEO of Jupitice.

As per the National Judicial Data Grid (NJDG), currently, all the courts have over 32.2 million pending cases. This includes 4.8 million cases in 25 high courts and about 1.5 lakh cases in the Supreme Court. Similarly, as per the latest Insolvency & Bankruptcy Board of India (IBBI) data, about 4,008 cases were reported under the Corporate Insolvency Resolution Process (CIRP) from the time of inception and out of those cases 1,942 cases are still pending in various NCLTs.

Given these facts, many parties are likely to opt for the ADR mechanism to resolve their disputes.

“I think the time is ripe for ODR (Online Dispute Resolution) to disrupt the legal market,” said Dr Akshaya Kamalnath, senior lecturer at the Australian National University. “This will help in countries like India where the backlog of cases can have real consequences. A platform that connects justice providers with justice-seekers may also highlight more women and younger justice providers.”


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