Technology

Facebook acquires customer service CRM platform Kustomer

Read more at www.techradar.com

Facebook has reached an agreement to acquire the customer service-focused CRM company Kustomer which enables businesses to manage customer conversations across multiple services using one dashboard.

When the phone rings, companies know they need to answer it but what happens when more business interactions are conducted online? Text and chat messages are increasingly becoming just as important as phone calls and businesses need to adapt.

Read more at www.techradar.com

Show More

Related Articles

Back to top button